My name is Xavier and I have been doing analytics for 4+ years ongoing where I was also a Workforce Management Leader for many leading companies in the BPO space.
I have switched my career path to Telecoms and have been working as a Business Intelligence analyst for the past 2+ years.
I have a very high proficiency using Microsoft Exel and Powerpoint, my BI tool of preference is Tableau but I am now transitioning to Power BI full-time.
My skill-set includes 10 programming languages and I have experience with building front-end designs and back-end code for websites.
In my current role, I specialize in data manipulation using Oracle, building data structures and automated routines to improve Business-as-usual functions for data extraction. I provide analytics and insights and place high emphasis on data integrity and accuracy.
Then next step of my specialization includes techniques for building profiles and crafting behavioural analytics from data using python to provide better and more tailored and actionable insights.
My main Query language is Oracle SQL with a Certificate in Data Science using MySQLi
Some notable cross-functionality experience in my current role include:
Corporate Strategy and Digital Marketing
Pricing Structure Analytics (How to Tier Products)
Effecting Segmentation/Customer value management (How to Tier Customers)