Hello my name is Tornia Mckenzie. I have over 4 years of customer service, sales, quality analytics and transcription experience. All working with two (2) major call centers. I am a dedicated and passionate individual who takes pride in everything I do. I am open to new knowledge and I am willing to take on any challenge that I may be called to unto to do. If given the chance to work for you I am confident enough to say I will provide and exceptional service that you will not regret. My motto is ” SUCCESS COMES THROUGH HARD WORK AND DEDICATION”.
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I started this job as a sales agent where I made outbound calls to offer sale, after a while I was moved to the mail order department where we verified and entered each customer mail order. In November I got promoted to a Quality Inspector, I am currently excelling in the current role.
This was a part time job where I verify each customer loans application and made calls to do confirmation for approval.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.