Profile of Tornia Mckenzie

Tornia Mckenzie Customer Support Representative
4 years experience 0 projects worked Jamaica
$600.00 /hr $0 earned
Administrative SupportCustomer ServiceCustomer SupportQuality AssuranceQuantity Surveying

Hello my name is Tornia Mckenzie. I have over 4 years of customer service, sales, quality analytics and transcription experience. All working with two (2) major call centers. I am a dedicated and passionate individual who takes pride in everything I do. I am open to new knowledge and I am willing to take on any challenge that I may be called to unto to do. If given the chance to work for you I am confident enough to say I will provide and exceptional service that you will not regret. My motto is ” SUCCESS COMES THROUGH HARD WORK AND DEDICATION”.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Quality Inspector

    National Pen Company

    August 2018 - Now

    I started this job as a sales agent where I made outbound calls to offer sale, after a while I was moved to the mail order department where we verified and entered each customer mail order. In November I got promoted to a Quality Inspector, I am currently excelling in the current role.


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  • Loans Agent

    Nice Global

    April 2018 - August 2018

    This was a part time job where I verify each customer loans application and made calls to do confirmation for approval.

  • Customer Service Representative

    Conduent

    May 2016 - April 2018

    I worked on the Delta Airlines account, I took back to back calls on a daily basis assisting customers with there flight schedules, there online account and checking SkyMiles balance. I used to offer the American Express card and car rentals for Alamo, National and Enterprise.

Certification

  • Housekeeping and Inventory management.

    Heart Trust NTA

    September 2013 - July 2014

    I did a variety of subtopics in this course.