Profile of Tashana Lawrence

Tashana Lawrence Freelancer
3 years experience 0 projects worked Jamaica
$500.00 /hr $0 earned
Administrative SupportCustomer ServiceCustomer SupportData AnalysisData EntryMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMobile PhoneSalesVirtual Assistant

My top skills are listed below.
1. BPO experience(inbound, outbound) / Sales
2. Accounts and Billing
3. Data entry operations
4. Customer Support Specialist/Sales
5. Appointment scheduling
6. Email and Chat Support
7. Quality and Retention
8 Reservation/Front Desk/Receptionist
9. Real Estate
10. Insurnace

My main role which is Telesales/ Email and chat support along virtual assisting which also revolves around customer satisfaction. However I also have the experience in Customer service, Insurance, Accounting, Direct sales and Data entry operations. Along with the roles listed above I also did appointment settings for customers. I have good communication skills, organizational skills, Interpersonal Skills, relationship building skills and I’m also proficient computer literacy.
My interest are also listed below, these are:

1. Volunteer work
2. Reading,Writing
3. Sports (running, exercising etc.)
4. Arts, Drama and music

Work History (0)

  • There are no activities yet.

Work Experiences

  • Sales Quality Analyst

    Car Ship Guys

    January 2018 - September 2020

    My duties includes but not limited to: Listening to calls, ensuring all agents adhere to the companies guildlines regarding the call flow. also assisted by taking calls to assist agents when the volumes are high via qeuqe.


  • Dimploma

    Convent Of mercy Academy alpha

    September 2009 - July 2014

    High school Diploma