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My top skills are listed below.
1. BPO experience(inbound, outbound) / Sales
2. Accounts and Billing
3. Data entry operations
4. Customer Support Specialist/Sales
5. Appointment scheduling
6. Email and Chat Support
7. Quality and Retention
8 Reservation/Front Desk/Receptionist
9. Real Estate
10. Insurnace
My main role which is Telesales/ Email and chat support along virtual assisting which also revolves around customer satisfaction. However I also have the experience in Customer service, Insurance, Accounting, Direct sales and Data entry operations. Along with the roles listed above I also did appointment settings for customers. I have good communication skills, organizational skills, Interpersonal Skills, relationship building skills and I’m also proficient computer literacy.
My interest are also listed below, these are:
1. Volunteer work
2. Reading,Writing
3. Sports (running, exercising etc.)
4. Arts, Drama and music
Add work experience to your profile. (optional)
My duties includes but not limited to: Listening to calls, ensuring all agents adhere to the companies guildlines regarding the call flow. also assisted by taking calls to assist agents when the volumes are high via qeuqe.
Add work education to your profile. (optional)
High school Diploma
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.