A recent graduate of the University of the Commonwealth Caribbean, where I completed a BSc in Business Administration.
I have also achieved over 10 years of customer service and logistics experience with companies like Acs Xerox, UPS Jamaica and Mailpac Services Ltd. I am currently employed as a customer service and billing agent with Ecolab Jamaica.
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Liaison with the Miami office for incoming packages. Acquiring documentation for assistance with clearance of documents (contracts, Company TCC, permits etc)
Point of contact between customers and the Miami Hub for packages on hold, missing, damaged, special shipments (high weight, high value etc)
Credit card updates and filing
Front Desk duties as Cashier, where I have acquired Point of Sale experience.
Customer Service duties over the telephone and through emails with customers.
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