A recent graduate of the University of the Commonwealth Caribbean, where I completed a BSc in Business Administration.
I have also achieved over 10 years of customer service and logistics experience with companies like Acs Xerox, UPS Jamaica and Mailpac Services Ltd. I am currently employed as a customer service and billing agent with Ecolab Jamaica.
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Liaison with the Miami office for incoming packages. Acquiring documentation for assistance with clearance of documents (contracts, Company TCC, permits etc)
Point of contact between customers and the Miami Hub for packages on hold, missing, damaged, special shipments (high weight, high value etc)
Credit card updates and filing
Front Desk duties as Cashier, where I have acquired Point of Sale experience.
Customer Service duties over the telephone and through emails with customers.
Customer Service responsibilities in office, over the telephone and through emails.
Complete billing of products for commercial customers island wide.
Preparation of credit note reports for the Financial Controller.
Updating of system prices.
Billing representative for our PEST and Water Care division.
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.