Virtual Personal Assistant

Dr. Milton Arthurs

July 2014 - Now

Manages patient calls and correspondence.
Communicate with Insurance providers regarding pre-operative approval for patients.
Book surgery dates with respective operating theatres.
Intercommunicate between patients/consultants regarding scheduling surgery date and specifics for admission.

Receptionist/Secretary

Mona institute of Medical Sciences (MIMS)

July 2013 - December 2019

As a Receptionist at the MIMS facility I was required to assist Consultants, greet and register patients, type referrals/letters as needed and maintain a proper filing system inclusive of laboratory results.

Recruiting & Payroll Officer

Quest Security

January 2013 - June 2013

As the Recruiting Officer my primary duties were to access, test and interview potential Security Officers. Ensure background checks/reports were completed. Advise of training dates and requirements, as well as assisting the Training Officer.

Customer Service Representative

Air Jamaica/Caribbean Airlines

June 2001 - April 2012

I was trained and proficient in all aspect of passenger services –

Baggage reconciliation/Passenger Check-In/Boarding Control/Ticketing & Reservations/Stations Operations & Control.