Profile of Sophia Francis

Sophia Francis Virtual Personal Assistant
6 years experience 0 projects worked Jamaica
$500.00 /hr $0 earned
Data EntryMicrosoft WordSchedulingTypingVirtual Assistant

I I have over twenty (20) years of experience in Customer Service in diverse environments which have aided me in displaying the professionalism, focus and flexibility needed to function effectively as a Virtual Personal Assistant.

Work History (0)

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Work Experiences

  • Virtual Personal Assistant

    Dr. Milton Arthurs

    July 2014 - Now

    Manages patient calls and correspondence.
    Communicate with Insurance providers regarding pre-operative approval for patients.
    Book surgery dates with respective operating theatres.
    Intercommunicate between patients/consultants regarding scheduling surgery date and specifics for admission.

  • Receptionist/Secretary

    Mona institute of Medical Sciences (MIMS)

    July 2013 - December 2019

    As a Receptionist at the MIMS facility I was required to assist Consultants, greet and register patients, type referrals/letters as needed and maintain a proper filing system inclusive of laboratory results.

  • Recruiting & Payroll Officer

    Quest Security

    January 2013 - June 2013

    As the Recruiting Officer my primary duties were to access, test and interview potential Security Officers. Ensure background checks/reports were completed. Advise of training dates and requirements, as well as assisting the Training Officer.

  • Customer Service Representative

    Air Jamaica/Caribbean Airlines

    June 2001 - April 2012

    I was trained and proficient in all aspect of passenger services –

    Baggage reconciliation/Passenger Check-In/Boarding Control/Ticketing & Reservations/Stations Operations & Control.


  • Diploma in Business Administration

    Portmore Community College

    September 1995 - July 1997

  • Diploma in Business Studies (Secretarial)

    Tivoli gardens comprehensive High School

    September 1989 - June 1994