My name is Vanessa Walker. I have been working in the call center industry for the past 6-7 years doing the following but not limited to: sales, customer service, loan officer, quality analysis, data entry etc. I am a very hard working, reliable, responsible and professional individual. I learn at face pace I can be a team leader and team player when necessary. Give me a chance. You will not be disappointed.
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One of the most demanding & competitive departments on the grounds. Selling & good customer service is the main target. Manage to stay on top of the charts hitting targets, goals & kpi requirements & have all the proof as well.
Was in charge of issuing loans to qualify persons of interest. Running back checks on bank accounts owned by these persons, job verification, residence verification & obtaining all required documents before approval. I was also top agent from the start of my employment to the end & have the certificates to prove that.
Was in charge of monitoring & grading all calls within the business at all of our locations across the world.
Did customer service and sales for AT&T was also an intense project which unfortunately is no longer available hence my departure so soon.
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