Profile of Vanessa Walker

Vanessa Walker Ms Vanessa Walker
6 years experience 0 projects worked Jamaica
$400.00 /hr $0 earned
CommunicationContent WritingCopy WrittingCreative writingCustomer ServiceCustomer SupportData EntryHuman Resource ManagementMicrosoft WordMobile PhoneProofreadingQuality AssuranceRecruitmentResume WritingSalesTelecommunicationsTrainingTypingVirtual Assistant

My name is Vanessa Walker. I have been working in the call center industry for the past 6-7 years doing the following but not limited to: sales, customer service, loan officer, quality analysis, data entry etc. I am a very hard working, reliable, responsible and professional individual. I learn at face pace I can be a team leader and team player when necessary. Give me a chance. You will not be disappointed. 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Sales, Customer service & Resolutions

    Contax 360

    March 2020 - Now

    One of the most demanding & competitive departments on the grounds. Selling & good customer service is the main target. Manage to stay on top of the charts hitting targets, goals & kpi requirements & have all the proof as well.

  • Loan officer, Customer service & Sales

    N.I.C.E Global

    May 2019 - January 2020

    Was in charge of issuing loans to qualify persons of interest. Running back checks on bank accounts owned by these persons, job verification, residence verification & obtaining all required documents before approval. I was also top agent from the start of my employment to the end & have the certificates to prove that.

  • Quality Analysis

    Strobe E-tech

    June 2016 - November 2017

    Was in charge of monitoring & grading all calls within the business at all of our locations across the world.

  • Sales & Customer Service

    Teleperformance

    January 2018 - April 2018

    Did customer service and sales for AT&T was also an intense project which unfortunately is no longer available hence my departure so soon.

  • Customer service, Sales, collections & data entry

    Integrity Solutions Services Inc

    January 2014 - May 2016

    I did a lot of different projects for this company such as sales,customer service, collections, data entry etc most of which was extremely intense but I still managed to be successful.

Certification

  • School Leaving

    Irwin High

    September 2007 - July 2012

    High school

  • Diploma in practical nursing

    St Christophers Nursing Academy

    September 2012 - July 2013

    Nursing school

  • Collection

    Integ

    January 2014 - December 2020

    I have a collections certificate due to the intensive training received for the course that can be use with other companies & similar job opportunities.

Education

  • Csec

    Irwin High

    September 2007 - July 2012

    Cxc subjects:
    English
    Social Studies
    Food & Nutrition
    Home Economics
    E.d.p.m

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