18 years experience
0 projects worked
Customer ServiceEditingMarketingMicrosoft WordSocial Media
Marcia Scott-Gutierrez Lopez is a freelance journalist with more than 15 years of professional experience with extensive experience in the courtroom.
Dedicated to sound investigative research methods and has a strong desire to know the truth of the matter. She also has excellent reporting and editing skills.
Due to her deep belief in having a multitude of skills in various fields, she chose to pursue a second career as an ESL instructor and received a TEFL (Teaching English as a Foreign Language) certificate. She chose this profession because she is super passionate about teaching English learners.
During her visit to Colombia in August 2019, she began doing volunteer teaching in private home environments. She did that for three months and worked with students of all ages and all levels, from beginner to advanced. Since her return from Colombia, she continued to teach online to some of her students.
Marcia has vast experience in sales and marketing and has successfully completed the Corporate Sales Fundamentals certification exam through SMstudy and has been designated as an SCCF-S.
Additionally, she is highly experienced in the customer service arena. Skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for effective delivery of outstanding service. She is passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.