Detail-oriented, problem solving, customer centric, innovative thinking individual who is accustomed to working in an agile environment. This is in an effort to achieve transformational objectives to business problems in corporate financial project management environs geared towards adding value to the organisation. Computer proficiency in SPSS, Microsoft Office Suites with an emphasis in Microsoft Projects assists in me achieving my objectives.
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Responsible for * Leading project teams in the development of an online customer facing portal which has allowed us to tap into the online market dominated by millennials which brought about a 20 % increase in our client base. * Preparing proposals on newly developed technological tools to a global audience which has seen the company obtain large multi-national clientele which accounts for 23% of our corporate portfolio. * Piloting a project which saw the diversification of the business and the creation of a new brand that was able to generate a 110% increase in that specific service in its first year of operation and become the leading department in 2019 within the company. * Co- Managing a project with both a local and international project team and building a platform which was implemented in financial institutions in an effort to streamline a manual system which brought about substantial cost savings to the institutions, whilst satisfying consumers. * Working alongside software developers in monitoring and doing cost benefit analysis on projects that have been executed and making alterations based on consumer needs. * Providing concise project status reports to top level management and technology staff with data analytics such that all stakeholders are able to understand the project objectives, goals and cost saving measures and how this will affect their specific department.
• Managing technological projects geared to making sales staff more efficient in carrying out their job via the intranet services. This has allowed the company to expand regionally as well as have sales staff work from their homes which saw an increase in revenue and cost savings for the business. • Monitoring novel projects from the Discovery phase to execution and launch which saw us being able to provide a more seamless and consumer focused service thereby effectively competing with companies within our industry. • Preparing and presenting proposals on new and existing products and services geared towards garnering new corporate clientele which saw the sales team increasing sales year over year. • Building long-term relationships with customers and suppliers within the travel industry which resulted in us being the Caribbean’s Leading Travel Agency from 2007. • Development & implementation of technology projects geared towards driving sales which has made us relevant and able to still be the leading travel agency for 90% of suppliers in the region.
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pending to finish in 2022
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