I have over 11 years of experience in Customer Service/ Administrative duties, 6 years of experience in Human Resource Management. I did 3 years at UTECH (started Bachelor of Business Administration with a Major in Human Resource Management) but did not complete my balance of 2 years due to family relocation. I am currently in my 2nd year pursuing my Bachelor degree in Accounting & Finance at the University of London online.
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Call Inbound Customer service – call centre
Reported to the Export Manager, organized container loading on premises, sales (customers in other Caribbean islands), organized the delivery of goods and greenhouse service via different shipping companies, collections.
Prepared security officers duty rosters, data entry for payroll, sales, organized meetings, daily reports
Reported to the Human Resource Manager, typed letters and memorandums, reconciled Pension plans, Group life and health insurances, liaise with staff at both international airports and payroll dept, explained salaries, dealt with absenteeisms, organized staff trainings.
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