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My main duty is to explain the specifications and features of a product or service to current or potential customers, with the goal of making a sale.
In this position I assist hundreds of customers with standard internet and/or wifi issues daily by, walking each through various troubleshooting steps with the end result 9 of 10 times resulting in successful connection / browsing and a more efficient service.
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.