Profile of Ayesha Dennis

Ayesha Dennis CSR Specialist/ Quality Analyst
8 years experience 0 projects worked Jamaica
$700.00 /hr $0 earned
Customer SupportEnglish GrammarMicrosoft WordProofreadingQuality Assurance

    I am an extro-introvert, I usually take time to observe my environment and adapt to it; once my comfort zone is achieved I’ll transform onto the life of the party and when the party ends I go back and enjoy my alone time. I do believe I am highly sociable enough to make an awkward moment feel immensely normal for myself and my peers. 

Having had the opportunity to study Counselling Psychology, the knowledge I have garnered has equip me with the know-how of communicating with diverse characters using eclectic strategies; with this too I have a keen eye for detail thus making a perfect fit for whichever crowd I involve myself in. 

 I value friendships, honesty and accountability and deems taking responsibility for one’s actions very important. I enjoy going to the beach and seeing beautiful sceneries and also have a tasteful interest in interior designing. 

Professionally, I am an excellent customer service professional with 8 years growth and experience in the BPO sector. Customer Service agent in Sales, Reservation bookings, Billing and Sales for AT&T, Amazon Chat Specialist, Claims specialist for Allstate company SquareTrade and Quality Analyst.

Work History (0)

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Education

  • High School Diploma

    Jonathan Grant High School

    September 2005 - July 2007

    Gained passes in 6 CSEC Subjects; Five 1\’s and One 1 respectively.

    Information Technology
    English Language
    English Literature
    Social Studies
    Home Economics
    Clothing & Textiles

  • Level 1 Commercial Food Preparation

    Spanish Town SDA Training Institute

    January 2008 - June 2008

    Completed courses in:
    -Time Planning, Meal Planning and Preparing
    -TEAM Jamaica and Entrepreneurship

  • BSc. Guidance and Counselling (accredited courses)

    Mico University College

    August 2008 - November 2011