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I am an extro-introvert, I usually take time to observe my environment and adapt to it; once my comfort zone is achieved I’ll transform onto the life of the party and when the party ends I go back and enjoy my alone time. I do believe I am highly sociable enough to make an awkward moment feel immensely normal for myself and my peers.
Having had the opportunity to study Counselling Psychology, the knowledge I have garnered has equip me with the know-how of communicating with diverse characters using eclectic strategies; with this too I have a keen eye for detail thus making a perfect fit for whichever crowd I involve myself in.
I value friendships, honesty and accountability and deems taking responsibility for one’s actions very important. I enjoy going to the beach and seeing beautiful sceneries and also have a tasteful interest in interior designing.
Professionally, I am an excellent customer service professional with 8 years growth and experience in the BPO sector. Customer Service agent in Sales, Reservation bookings, Billing and Sales for AT&T, Amazon Chat Specialist, Claims specialist for Allstate company SquareTrade and Quality Analyst.
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Gained passes in 6 CSEC Subjects; Five 1\’s and One 1 respectively.
Information Technology
English Language
English Literature
Social Studies
Home Economics
Clothing & Textiles
Completed courses in:
-Time Planning, Meal Planning and Preparing
-TEAM Jamaica and Entrepreneurship
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